Refund Policy

At Humbot, we prioritize our customers' satisfaction and strive to provide the highest quality AI writing and study assistance service. We stand behind our service and want to ensure that our customers are completely satisfied with their purchase. If, for any reason, you are not satisfied with our service, we offer a 7-day money back guarantee.

7-Day Money Back Guarantee

Our 7-day money back guarantee gives you time to make sure your purchase is perfect. If you need to return it for any reason, simply submit a refund request and we will get in touch with you promptly. Please note that refund eligibility is subject to the following usage limits: you are not eligible for a refund if you have used more than 1,000 Basic Words or more than 300 Advanced Words during the 7-day period.

How to Request a Refund

Contact our customer support team via email at [email protected] within 7 days of your purchase. Please include your order number and reason for the refund request.

General Refund Terms

• Our 7-day money back guarantee only applies to purchases made directly through our website and to users who have not used more than 1,000 Basic Words or more than 300 Advanced Words. If you purchased the Humbot service through a third-party, please check their return policy.
• If your usage exceeds either 1,000 Basic Words or 300 Advanced Words, you will no longer be eligible for a refund, even if the refund request is submitted within 7 days of purchase.
• Refunds are only applicable to the original purchaser of the service. If the subscription was gifted or sold to another user, that user will not be eligible for a refund.
• We reserve the right to refuse a refund request if we reasonably believe (i) that you are trying to unfairly exploit this refund policy, for example, by making repetitive refund requests in respect of the same product; or (ii) if you are in breach of our terms of service, or this refund policy.

Automatic Renewal and Cancellation Policy

Humbot's services are subject to automatic renewal. To avoid being charged for the next billing cycle, you must contact us in advance to cancel your subscription. Please ensure that you reach out to our customer support team via [email protected] with sufficient notice before the renewal date. Failure to do so may result in the charge being processed, and a refund may not be available.

Changes to the Refund Policy

We reserve the right to modify this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Contact Us

If you have any questions about our refund policy, please also contact us at: [email protected] or +1 2403827244.